tis-citrix-receiver-cleanup-utility

The tis-citrix-receiver-cleanup-utility package allows you to cleanup any files or components from old Citrix Receiver versions. It is useful for installation of Citrix Workspace in replacement of Receiver for example.

Description

The Receiver Clean-Up utility is designed to assist with the following scenarios:

• When errors occur during upgrade from an earlier version of Receiver or Online Plug-in
• When unexpected behavior or performance is experienced after upgrade from an earlier Receiver or Online Plug-in
• If Receiver upgrade is not possible due to feature incompatibility and/or a clean uninstall is required
• The Receiver Clean-Up Utility removes components, files, and registry values of Online Plug-in 11.x, 12.x, and Receiver for Windows 3.x, 4.x (Online Plugin-in 13.x, 14.x). This includes the Offline Plug-in component if installed and HDX RealTime Media Engine if installed.

How to use

The Receiver Clean-Up Utility is a standalone executable file and does not require installation. The tis-citrix-receiver-cleanup-utility package runs the executable at install, no further action is required from you.

Citrix recommends to restart the machine when the utility finishes. ReceiverLogs folder is created in the location where the utility is run and tracks all uninstall actions and results.

Data Modified by Receiver Clean-Up Utility : The utility terminates all Receiver processes prior to running the uninstall process.

More information on the Citrix documentation : https://support.citrix.com/external/article/CTX137494/receiver-cleanup-utility.html