package           : tis-genesys-cloud
version           : 2.52.919-0
architecture      : x64
section           : base
priority          : optional
name              : genesys-cloud
categories        : Utilities
maintainer        : Tranquil IT, Kevin Cherel
description       : Genesys Cloud is a cloud-based contact center platform that centralizes omnichannel customer interactions and optimizes their management through AI and automation.
depends           : tis-dotnetfx4.8, tis-vcredist2015-2022
conflicts         : 
maturity          : PREPROD
locale            : 
target_os         : windows
min_wapt_version  : 2.3
sources           : https://apps.mypurecloud.com/directory-windows/msi/
installed_size    : 45750000
impacted_process  : 
description_fr    : Genesys Cloud est une plateforme cloud de centre de contact qui centralise les interactions clients omnicanales et optimise leur gestion grâce à l’IA et à l’automatisation.
description_pl    : Genesys Cloud to chmurowa platforma contact center, która centralizuje wielokanałowe interakcje z klientami i optymalizuje ich obsługę dzięki sztucznej inteligencji i automatyzacji.
description_de    : Genesys Cloud ist eine cloudbasierte Contact-Center-Plattform, die Omnichannel-Kundeninteraktionen zentralisiert und deren Verwaltung durch KI und Automatisierung optimiert.
description_es    : Genesys Cloud es una plataforma de centro de contacto en la nube que centraliza las interacciones omnicanal con los clientes y optimiza su gestión mediante IA y automatización.
description_pt    : O Genesys Cloud é uma plataforma de contact center na nuvem que centraliza as interações omnicanal com os clientes e otimiza sua gestão por meio de IA e automação.
description_it    : Genesys Cloud è una piattaforma di contact center basata sul cloud che centralizza le interazioni omnicanale con i clienti e ne ottimizza la gestione tramite IA e automazione.
description_nl    : Genesys Cloud is een cloudgebaseerd contactcenterplatform dat omnichannel klantinteracties centraliseert en het beheer ervan optimaliseert met behulp van AI en automatisering.
description_ru    : Genesys Cloud — это облачная платформа контакт-центра, которая централизует омниканальное взаимодействие с клиентами и оптимизирует его управление с помощью ИИ и автоматизации.audit_schedule    :
audit_schedule    : 
editor            : Amazon Web Services (AWS)
keywords          : 
licence           : ©
homepage          : https://www.genesys.com
package_uuid      : 6d584599-4a0c-448a-ac57-53959b6f823a
valid_from        : 
valid_until       : 
forced_install_on : 
changelog         : 
min_os_version    : 10.0.22000
max_os_version    : 
icon_sha256sum    : 2ee33ff76c0d980cb0f3eae9a6743b103f8170ef98e04663cafe0b24ca078813
signer            : test
signer_fingerprint: b82fc8ef4a4475c0f69ac168176c2bfc58f572eb716c4eadd65e4785c155dd8e
signature_date    : 2026-07-13T14:57:52.000000
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