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# 6. FAQ - Licence Issues

## 6.1. Removing a WAPT licence

- In the WAPT Console, click on the ? tab:

- Then choose Licences:

Window showing that no WAPT licences in subscribed in the WAPT Console

- Finally, select the row and click Remove License:

Confirmation window to remove a licence from the WAPT Console

- When confirmed, the selected licences are removed:

Window listing no subscribed WAPT licences in the WAPT Console

## 6.2. License location

`licence.json` are stocked on the WAPT Server in the following location:

Debian and derivatives

    /var/www/licences.json

RedHat and derivatives

    /var/www/html/licences.json

Windows

    C:\wapt\waptserver\repository\licences.json

## 6.3. License error

### 6.3.1. Expired licence

If a licence has expired, then its status displays Expired.

Window showing an expired licence in the WAPT Console

### 6.3.2. Old licence location

When installaing the WAPT Console, if licence is located in an old location, this error appear will show:

WAPT licence error message when upgrading WAPT to 2.1

### 6.3.3. Error activating a WAPT licence

This error is due to a problem with the post-configuration script and a special configuration of NGINX.

Dialog box informing an error occured while activating a WAPT licence

3 points are to be checked:

1. Check whether `/etc/nginx/sites-enabled/wapt.conf` is a symbolic link of `/etc/nginx/sites-available/wapt.conf`, using this command:

>     ls -l /etc/nginx/sites-enabled/wapt.conf

> - If the symbolic link exists, the output should be:

>     lrwxrwxrwx 1 root root 36 Jun 9 09:35 /etc/nginx/sites-enabled/wapt.conf --> /etc/nginx/sites-available/wapt.conf

> - If the symbolic link does not exist, then remove `/etc/nginx/sites-enabled/wapt.conf` and create a new symbolic link:

>     rm /etc/nginx/sites-enabled/wapt.conf

>     ln -s /etc/nginx/sites-available/wapt.conf /etc/nginx/sites-enabled/wapt.conf

2. Check whether the file `licences.json` is present in location section of `/etc/nginx/sites-enabled/wapt.conf`:

>     location ~ ^/(wapt/waptsetup-tis.exe|wapt/waptagent.exe|wapt/waptdeploy.exe|sync.json|rules.json|licences.json)$ {
>             add_header Cache-Control "store, no-cache, must-revalidate, post-check=0, pre-check=0";
>             add_header Pragma "no-cache";
>             root "/var/www";
>         }

> - If the `licences.json` file exist, then restart Nginx:

>     systemctl restart nginx

> - Then, add the `licences.json` file in location section of `/etc/nginx/sites-enabled/wapt.conf` and restart NGINX.

>     systemctl restart nginx

3. If you get an error, empty `/var/www/licences.json`:

>     > /var/www/licences.json

> - Then, retry activating the WAPT licence.